Transformation Manager - Consumer Finance Al Futtaim Private Company (LLC)

Product Launch & Framework Execution

• Lead the rollout of new lending products from zero to one.

• Lead the end-to-end setup of operations for new lending verticals, including underwriting workflows and loan booking processes.

• Translate abstract conceptual frameworks into specific use cases for immediate implementation.

• Guide the selection of the tech stack to make the customer experience instant and seamless.

Transformation Program Steering

• Lead the definition, planning, and structuring of complex cross-functional initiatives.

• Actively steer program execution, identifying and resolving roadblocks.

• Support the development of robust business cases by analyzing and testing hypotheses.

Business Analytics & Storytelling

• Run advanced Excel analysis to identify process waste and uncover revenue opportunities.

• Translate data into sharp charts and executive presentations for management decisions.

• Track metrics like conversion rates, CAC, and LTV.

Change Management & Hands-On Delivery

• Influence and direct operational staff and senior executives to drive immediate change.

• Overcome organizational resistance and ensure smooth transition to Business As Usual (BAU).

• Manage project risks, assumptions, issues, and dependencies.

Performance Management & Value Realization

• Define, track, and achieve project milestones and target KPIs such as reduced loan approval time.

• Design benefits realization trackers, holding function owners accountable for embedding changes.

• Manage budgets for initiatives influencing P&L and operational performance.

Tech and Digital Stack Alignment

• Partner with tech and digital teams to define business requirements for financial systems.

• Translate commercial requirements into technical specifications for platforms like LMS.

• Work with Risk and Compliance to ensure regulatory standards are met.

End-to-End Process Optimization

• Map complex financial workflows and identify operational bottlenecks.

• Drive improvements in Turnaround Time (TAT) and Straight-Through Processing (STP) rates.

• Integrate third-party service providers seamlessly into the business architecture.