Administrative Professional (Remote) - Operations & Office Support

Client of Pulse Media NL

Key Responsibilities Administrative Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases (Google Sheets / Excel)
• Review data for accuracy, completeness, and formatting consistency
• Standardize information across records (names, contact details, regions, notes)
• Identify duplicates, errors, and missing information
• Flag unclear or incomplete data for follow-up
• Organize files using structured naming conventions and folder systems
• Maintain logs of updates and corrections

Task & Workflow Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to appropriate team members
• Track tasks from assignment through completion
• Follow up on overdue or incomplete items
• Maintain clear status updates and documentation
• Communicate proactively when clarification is needed

Tracking, Logs & Reporting

• Update operational trackers for ongoing, pending, and completed work
• Log daily activities, issues, and follow-ups
• Prepare brief progress summaries
• Monitor recurring issues or workflow gaps
• Escalate inefficiencies or process concerns
• Support reporting with accurate, organized data

Scheduling & Coordination Support

• Assist with team availability and calendar updates
• Send reminders for deadlines and required actions
• Track onboarding steps, milestones, or checklist progress
• Support coordination to ensure no steps are missed

Quality Assurance & Documentation

• Review work for accuracy and compliance before submission
• Maintain consistent file structures and naming standards
• Ensure documents are organized and easy to access
• Support updates to internal documentation and SOPs
• Uphold high standards of data quality and organization

Performance Expectations

• Maintain high accuracy with minimal errors
• Demonstrate strong attention to detail
• Deliver consistent output and reliable task completion
• Communicate clearly and professionally
• Follow up proactively on missing or unclear information
• Maintain strong organizational and file management habits
• Adhere to structured processes and SOPs
• Remain accountable in a remote work environment

Required Qualifications

• Basic proficiency in Google Sheets or Microsoft Excel
• Strong written communication skills
• Ability to follow instructions carefully
• Detail-oriented with strong organizational skills
• Comfortable performing repetitive administrative tasks
• Ability to work independently in a remote setting
• Reliable internet connection and computer access
• Entry-level candidates welcome (training provided)

Work Details

• Location: Fully Remote
• Region Supported: MENA (UAE, Qatar, Saudi Arabia)
• Schedule: Flexible with consistent availability required
• Hours: Full-time or part-time depending on workload
• Compensation: Based on experience and engagement