Administrative Professional - Operations & Office Support - Remote

Client of Pulse Media NL

Data Management & Record Keeping

• Maintain and update spreadsheets and internal databases (Google Sheets / Excel)
• Review data for accuracy, completeness, and consistency
• Standardize formats (names, contact details, regional tags, etc.)
• Identify duplicates, errors, or missing information
• Organize files using structured naming conventions
• Maintain logs of updates and corrections
• Support reporting through clean, reliable datasets

Task & Workflow Coordination

• Review and categorize incoming administrative requests
• Assign or route tasks to appropriate team members
• Track task progress from start to completion
• Follow up on delayed or incomplete tasks
• Maintain clear documentation of task statuses
• Communicate effectively when clarification is needed

Tracking, Logs & Reporting

• Update operational trackers for completed, pending, and in-progress work
• Log daily activities, issues, and updates
• Prepare short progress summaries
• Identify recurring issues or workflow gaps
• Escalate inefficiencies when necessary
• Support reporting with organized documentation

Scheduling & Coordination Support

• Assist with team availability coordination
• Update calendars based on instructions
• Send reminders for deadlines and milestones
• Track onboarding progress or checklist completion
• Help ensure tasks and timelines stay on track

Quality Assurance & Documentation

• Review work for accuracy and formatting consistency
• Maintain organized folder structures
• Ensure documents are easy to access and locate
• Support updates to internal documentation and SOPs
• Uphold documentation and process standards