AI Product Manager

Urban Ridge Supplies

Key Responsibilities

Own

These are tasks the PM is expected to fully own and lead:

Ideation & Opportunity Backlog

• Own the maintenance of the opportunity backlog: gather, document, and refine problem statements.
• Collect customer problems from support tickets, sales calls, feedback, and analytics tools.

Planning & Roadmap Execution

• Lead sprint planning, backlog grooming, and task board updates (e.g. Jira).

Development Support

• Track delivery progress and unblock by resolving issues and clarifying scope.
• Monitor sprint velocity, burndown charts, and surface blockers early.

Testing & QA Coordination

• Triage bugs and ensure high-priority issues are resolved pre-launch.
• Monitor regression risks and maintain test case traceability.

Post-Launch & Optimization

• Analyze funnel performance and identify improvement areas.
• Conduct follow-up research via interviews and surveys to collect user feedback.
• Run retrospectives and feed insights into future roadmap planning.

Collaborate

These are tasks where the PM collaborates with cross-functional stakeholders:

Market Research & Validation

• Collaborate with the research team to support user segmentation and hypothesis framing (with analyst / UX Researcher).

Planning & Roadmap Execution

• Write clear, concise user stories and acceptance criteria in collaboration with analyst / Engineering.

Prototyping & Usability Testing

• Collaborate with UX designers to develop interactive prototypes and user flows using tools like Figma.
• Support usability testing sessions alongside UX or Analysts by gathering insights and contributing to backlog improvements based on user feedback.

Prototyping & Usability Testing

• Collaborate with engineering to clarify user stories and reduce delivery ambiguity (with Engineering / analyst).

Testing & QA Coordination

• Define QA scope and coordinate test execution in partnership with QA / PM.

Launch & GTM Metrics

• Collaborate with analyst and GTM teams to monitor early signals and anomalies (with Analytics / PMM).
• Ensure documentation and training support is passed to internal stakeholders (with Support / Sales Enablement / PMM).

Support

These are tasks where the PM contributes to or assists other leads:

Ideation & Opportunity Backlog

• Support prioritization of problem spaces based on business impact and urgency.

Market Research & Validation

• Assist in conducting quantitative research such as surveys, funnel analysis, and benchmarks (led by Analytics / UX Researcher).
• Contribute to competitor research by mapping features and market gaps

Planning & Roadmap Execution

• Support sprint rituals and cross-functional communication (led by team and EM).

Development Support

• Participate in code review discussions with the team as a non-technical observer (led by Engineering).