Assistant Manager - Corporate Credit Systems Emirates Islamic

Support Product Owner/Head of CAU in Requirement Elicitation, Documentation, Product Backlog creation, Process & Policy Review, Engagement with IT Teams for credit systems such as (nCino, eLimits, eCollateral, gCIF, SharePoint and Finacle for Lending products)

Job Purpose

• Review Business Requirement Document (BRDs) to ensure that all functional requirements have been captured appropriately
• Ensure that all new BRDs are reviewed and accepted by all stakeholders
• For approved BRDs, ensure timely creation of Functional Specifications Document (FSDs) and set delivery timelines with the vendor and impacted platform owners accordingly
• Review, prioritize and publish the backlog status at regular intervals
• Conduct epic/feature prioritization and Usability Testing workshops
• Communicate the release plan to all stakeholders
• Conduct comprehensive production sanity involving pilot cases prior to launch
• Owner of all Technology Risks, Issues, Problem Tickets, Audit Issues and Resiliency issues (Technical Debt) which exist on the business product and is responsible to get them resolved as per defined SLAs and committed timelines
• Responsible to distinguish, and transform wants from needs, perform requirement elicitation by using various techniques, and ensure documentation of those requirements in form of Product Backlog and User Stories by creating Use Cases, Functional Process Flows, Accounting Plans as supporting document
• Ensure alignment of requirements between the different products to ensure seamless integration.
• Help Product Owners/Head of Unit in producing detailed Product Specs and Documentation as and when needed
• Provide domain and functional expertise for the product
• Lead End User Training
• Lead Functional and Non-Functional Testing
• Responsible to manage Test Execution
• Maintain Product Backlog Items traceability to the customer realization through various stages of the Product Delivery
• Provide insights for latest trends on similar products

Key Artefacts & Deliverables

• Current vs future functional process flow diagrams
• Product Functional Specs /BRDs
• Test Strategy and Test Execution Plans
• Test Scenarios
• Helping Product Owner in detailing the Product Backlog while documenting user stories and acceptance criteria s

Events

Responsible to attend:

• Daily/Weekly Meetings
• Backlog Grooming
• Workshops with all Product Stakeholders

Responsible to Conduct:

• Operational Process Reviews
• Requirement Elicitation
• Workshops with Product Stakeholders
• End User Training Workshops

Key Results

Channel Delivery

• Test Strategy and execution plan
• Current vs future functional process flow diagrams
• Quality of demand sizing
• Documentation of product backlog and user stories
• Tracking and closure of open production issues

Stakeholder Management & Governance

• Collaboration with key stakeholders
• Satisfactory internal and external audit scores

Teambuilding

• Improvement of squad capabilities
• Promote empowerment within team

Innovation

• Ideas and out of the box solutions
• Contribute to innovation with initiation of new features and products as part of product rollouts/upgrade.