Assistant Manager Housing

Wynn Al Marjan Island

About the Position

Wynn Al Marjan Island is currently seeking Assistant Manager Housing/Social to join the resort s Staff Accommodation team.

The primary duties and responsibilities of this role are

• Support the Operations Manager in overseeing daily housing operations, including housekeeping, maintenance, front desk, and transportation services

• Assist in planning and executing resident events, wellness programs, and cultural celebrations to enhance community engagement

• Address resident concerns and service requests with professionalism and empathy, escalating issues as needed

• Conduct routine inspections of rooms and common areas to ensure cleanliness, safety, and compliance with brand standards

• Coordinate with internal departments such as Facilities, Security, and HR to ensure seamless service delivery

• Monitor room assignments, move-in/move-out processes, and occupancy levels to support efficient space utilization

• Maintain accurate records for inventory, maintenance requests, and resident feedback

• Supervise and support front-line staff, ensuring high performance and adherence to service standards

• Assist in emergency preparedness and response procedures

• Promote a positive, inclusive, and respectful living environment for all residents

About You

The ideal candidate for this position will have the following experience and qualifications

• Diploma or Bachelor s degree in Hospitality, Facilities Management, or a related field preferred
• 1 2 years of supervisory or team lead experience in housing, hospitality, or facility operations
• Experience in managing residential facilities or large-scale accommodations is an advantage
• Strong interpersonal and communication skills with a guest-first mindset
• Proficiency in Microsoft Office; experience with housing/property management systems is a plus
• Ability to work flexible hours, including weekends and holidays
• Strong organizational skills and the ability to multitask in a fast-paced environment