Associate Director / Director Insurance

Client of Alert HR Solutions

In this senior leadership role, you will oversee the development, optimization, and performance of insurance portfolios across the GCC. You will manage key client relationships, guide strategic initiatives, and collaborate with cross-functional teams to deliver high-impact solutions. This position requires a blend of technical expertise, commercial acumen, and team leadership experience.

Role & Responsibilities:

• Build and maintain senior client and partner relationships across insurance, fintech, payments, and capital markets, driving satisfaction, retention, and growth.
• Oversee project delivery, ensuring quality, timelines, budgets, and measurable client impact.
• Manage engagement economics, billing, receivables, team utilization, and margin improvements.
• Lead multi-engagement deliverables, balancing brand integrity, service quality, and client expectations, enabling repeat and upsell opportunities.
• Strengthen firm brand via thought leadership and internal frameworks or solution accelerators.
• Manage strategic client portfolios, driving revenue growth through cross-sell/upsell and new client acquisition.
• Provide subject-matter expertise in financial services strategy, regulatory change, digital transformation, or risk.
• Champion cross-functional collaboration, lead multi-disciplinary teams, and ensure compliance with commercial/legal requirements.
• Solve complex client challenges with practical, structured problem-solving, delivering measurable outcomes (cost reduction, productivity, revenue uplift).
• Build and lead teams, review deliverables, and maintain finance, operations, and central team requirements.