Associate Director – Payroll & Offboarding - Human Capital DUBAI PROPERTIES GROUP LLC

Strategic Planning:

• Support and provide inputs to the DH Vertical stakeholders in annual manpower budgeting process for DH entities
• Govern the processes, guidelines and protocols for payroll, benefits administration and offboarding activities in line with the overall DH values and guidelines
• Drive improvements within the sub-function’ processes and make recommendations in line with industry leading practices
• Effectively manage the profit and loss of the sub-function to optimize financial performance and achieve strategic objectives

Payroll Management:

• Monitor efficiency and accuracy of payroll processing and updates including new hires, terminations, and changes to pay rates
• Review effectiveness of relevant processes and its adherence to relevant laws and regulations. Conceptualize and deploy improvements to align to leading practices
• Provide all relevant data for internal and external auditors
• Monitor the efficiency and findings of internal and external payroll audits
• Monitor maintenance of accurate and up-to-date payroll records, ensuring they are kept confidential and secure
• Collaborate closely with Finance to ensure accurate payroll costing is posted

Offboarding

• Ensure adherence to the labor law related to EOS
• Review and approve calculations and clearance certificates regarding end of service benefits
• Monitor the effectiveness of the offboarding process for employees
• Review and approve the end of services calculations shared by payroll team.
• Manage resolution on queries raised by employees (that escalate to this level) and facilitate acceptance, as required
• Provide valuable Insights to the vertical HC leads on attrition trends and leaving reasons

Relationship Management & Communication

• Manage relationships with the key stakeholders in the verticals and drive customer satisfaction for the services provided
• Establish process for timely communication of any changes in payroll schedules, deadlines, and other relevant information
• Drive periodic communication with employees regarding their benefits coverage and with external stakeholders, such as government agencies and benefit providers, regarding compliance requirements

Continuous Improvement

• Drive a continuous improvement culture in the sub-function in line with GS Strategy
• Periodically review metrics and reporting systems to measure the effectiveness of the sub-function’ processes and lead the implementation of process improvements using LEAN Six Sigma
• Provide guidance on implementing improvements using LEAN Six Sigma
• Champion service management activities to ensure effective delivery of all services within the sub-function.
• Responsible for a healthy improvement pipeline in sub-function and initiating new LEAN Six Sigma Yellow and Green Belt projects
• Be a LEAN Six Sigma Champion by ensuring the employees achieve the right LEAN Six Sigma Certification in line with their job requirements; provide guidance and oversight for the LEAN Six Sigma projects executed within the sub-function

People Management

• Lead the HC Payroll & Offboarding sub-function and ensure individual and sub-functional objectives and priorities are in line with GS HC and overall GS objectives, and are met within the set milestones
• Provide day-to-day management and supervision to direct reports and support them in achieving their operational objectives
• Drive upskilling and continuous development within one’s own team in line with the capability requirement and service priorities of the GS HC function
• Build and promote a customer centric and service mindset culture, encouraging innovation and high performance within the team