Banking Reconciliation Unit Head

Bank of Jordan

Key Responsibilities:

• Lead and develop the unit s staff, ensuring high accuracy and compliance with policies.
• Oversee bank-wide and external branch reconciliations (Central Bank accounts, E-Vouchers, PalPay, Fawateerkom, etc.).
• Manage correspondent bank reconciliations (e.g., JP Morgan) and resolve discrepancies.
• Supervise card transaction reconciliations and settlement processes using Intellimatch.
• Review and process ATM/Smart Deposit dispute reversals and card company claims.
• Monitor outstanding ledger items and unresolved customer disputes.
• Prepare monthly/quarterly reconciliation reports and support audit requirements.
• Participate in Business Continuity and emergency response activities.

Bachelor s degree in Business Administration, Banking & Finance, Accounting, or a related field.

Minimum of 5 years of practical experience in accounting and bank reconciliation.

Good command of English (spoken and written).

Strong computer skills and familiarity with applicable banking systems.

Strong supervisory and administrative capabilities.

Ability to motivate and work within a team environment.

Full understanding of internal and external policies and procedures governing the work.

Excellent communication and interpersonal skills.

Ability to work under pressure.

High accuracy and strong numerical skills.

Strong planning, organizing, supervision, and follow-up skills.