Banquet Manager

AccorHotel

1. Planning & Coordination:

• Coordinate with the sales and events department to ensure a perfect understanding of customer needs.

• Participate in event briefing meetings.

• develop operational schedules based on the banquet calendar.

2. Rational Operational Supervision:

• Ensure the rooms are set up according to Sofitel standards (dressing, decoration, audiovisual equipment, etc.).

• Supervise the smooth running of events by ensuring constant monitoring of the service.

• Manage and motivate banquet service teams (head waiters, servers, assistants).

• to be the client's main point of contact during the event.

3. Administrative Management:

• Check the function sheets for events and verify internal invoices.

• Ensure cost monitoring, stock management and inventories related to the banquet service.

• Analyze customer feedback and implement corrective action plans.

4. Management & Formation :

• To supervise, train and evaluate banquet teams.

• D. Develop the skills and versatility of staff.

• Maintain a positive and motivating work environment.

5. Qualit & Standards Sofitel :

• Guaranteeing a high-end service in accordance with Sofitel / Accor standards.

• Ensure compliance with hygiene (HACCP), safety and equipment maintenance standards.

• To represent the image of the hotel with elegance, professionalism and a sense of service.