Bilingual Customer Advisor

Transcom

صاحب عمل نشط

نشرت قبل 14 ساعة

الخبرة

1 - 3 سنوات

موقع العمل

Tunisia - Tunisia

التعليم

بكالوريوس اداب(أي)

الجنسية

أي جنسية

جنس

غير مذكور

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات

Bilingual Customer Advisor

Be at the forefront of our team's growth and make a significant impact on the company. In this role, you will:
  • Supporting customers by offering personalized advice on styles, sizes and the latest trends;
  • Manage the complete customer experience cycle by responding to inquiries via phone, email and chat regarding orders, deliveries and returns;
  • Build customer loyalty by proactively resolving problems and guaranteeing a high-end service;
  • Ensuring operational excellence by processing files accurately and quickly in our management tools;
  • Collaborate with your team to maintain a positive and professional brand image at all times.

To succeed in this role, here's what you need:
  • Mastery of French at level C1/C2 (Excellent written and oral expression);
  • My English proficiency is at level B1/B2;
  • Education level: Baccalaureate or university degree;
  • Passion for fashion: Knowledge of current products and trends is a real advantage;
  • Computer skills: Proficiency in Office Suite / G Suite and ease with customer relationship management (CRM) tools;
  • Key skills: Excellent communication, team spirit, empathy and focus on results and quality;
  • Positive attitude: Ability to remain motivated under pressure and a strong taste for interpersonal relationships.

الملف الشخصي المطلوب للمرشحين

Mastery of French at level C1/C2 (Excellent written and oral expression);
My English proficiency is at level B1/B2;
Education level: Baccalaureate or university degree;
Passion for fashion: Knowledge of current products and trends is a real advantage;
Computer skills: Proficiency in Office Suite / G Suite and ease with customer relationship management (CRM) tools;
Key skills: Excellent communication, team spirit, empathy and focus on results and quality;
Positive attitude: Ability to remain motivated under pressure and a strong taste for interpersonal relationships.

القطاع المهني للشركة

  • مركز الاتصال
  • كاي بي أو
  • بي بي أو
  • الاستعانة بمصادر خارجية

المجال الوظيفي / القسم

  • تخطيط الشركات
  • الاستشارات
  • الاستراتيجية
  • الدمج والاستحواذ

الكلمات الرئيسية

  • Bilingual Customer Advisor

تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com

Transcom

Transcom is a global community of agile, passionate, and dedicated customer experience experts committed to the brands we serve. Join us as a Customer Advisor, where you'll be an ambassador for a leading fashion brand, transforming every interaction into a seamless and elegant experience. Ready to make a difference? Apply now and let's start something brilliant together!

قراءة المزيد

https://careers.transcom.com/job-openings/conseiller-clientele-bilingue-francais-anglais/