Business Development Executive Dialog Systems International Fze

1. Strategic Business Development

• Support the Country Manager in implementing business development initiatives through structured customer engagement, competitor intelligence, and new opportunity identification.

• Identify and evaluate new technologies, applications, and market segments, particularly within oil & gas, chemicals, logistics, and general industrial sectors, to drive diversification and long-term growth.

• Gather structured market intelligence (competitors, pricing, distributors, regulatory landscape) to support Dialog’s entry strategies.

• Coordinate on-site customer engagements and propose practical, effective solutions tailored to operational needs.

• Build strong technical understanding of SPS product families (GTL base oils, drilling chemicals, catalysts, specialty fluids, industrial lubricants) and their regional applications.

• Support the formulation of pricing strategies that balance competitiveness and profitability.

• Conduct market and competitor analysis to recommend pricing adjustments aligned with commercial objectives.

2. Sales and Business Reporting

• Consolidate and prepare accurate sales forecasts, pipeline updates, and commercial performance reports.

• Prepare commercial proposals and pricing packages in coordination with business unit leadership.

• Ensure timely reporting that supports commercial decisions, pricing reviews, and strategic planning.

3. Partnerships and Collaboration

• Cultivate relationships with complementary O&G and industrial service companies to enhance product delivery, service integration, and customer value.

• Build partnerships with local distributors, supply-chain partners, logistics providers, and testing laboratories in each target market.

• Collaborate with internal operations, supply chain, and principals to ensure product availability, freight planning, importation, and customs compliance.

4. Technical Evaluation and Advisory

• Provide technical input during customer discussions, tenders, or feasibility studies.

• product accreditation and certification processes, liaising with authorities, testing laboratories, principals, and end users.

• Ensure compliance with relevant regulatory and industry standards throughout the accreditation process.

• Participate in techno-commercial evaluations to determine product suitability, value proposition, and total cost-of-ownership advantages.

• Leverage customer feedback to support product localization, optimization, or new product introduction.

5. Customer Relationship Management

• Support customer acquisition efforts by identifying potential new accounts across priority industries and markets.

• Strengthen collaboration with key customers through consistent engagement, relationship building, and delivery of value-added solutions.

Skills & Competencies

• Strong analytical, commercial, and problem-solving abilities.

• Excellent communication, strong team player, and interpersonal skills; able to build and maintain strong customer relationships.

• Proficient in preparing structured reports, business presentations, and sales updates.

• Ability to manage multiple priorities and adapt to shifting market conditions.

• Language proficiency: English required; Russian, Central Asian languages, Turkish, or Mandarin are advantageous

Key Performance Indicators (KPIs)

·  Acquisition of new customers and establishment of new distributor/agent relationships.

·  Achievement of revenue, margin, and volume targets for assigned markets.

·  Strength and consistency of customer satisfaction and retention.

·  Accuracy and timeliness of market reporting and business development updates

· Development of new markets and acquisition of new customers.