Card Games Room Manager

Wynn Al Marjan Island

About the Position

Wynn Al Marjan Island is currently seeking a Card Games Room Manager to join the resort’s Card Games team.

The primary duties and responsibilities of this role are:

Poker Room Operations

Oversee daily operations of the poker room, including cash games, tournaments, staffing, and guest service standards

Ensure optimal table mix, game types, and tournament offerings to meet player demand and maximize profitability

Maintain a strong presence on the floor to engage with players and ensure a high-quality guest experience.

Strategic Planning & Revenue Growth

Work in conjunction with the Vice President of Card Games and Sporting Events to develop and execute strategies to grow poker revenue, player volume, and brand reputation

Collaborate with marketing and player development teams to attract new players and retain existing clientele

Analyze performance metrics and player data to optimize offerings and reinvestment

Player Relations & VIP Engagement

Build relationships with high-value players, poker influencers, and professional players

Coordinate personalized services, incentives, and event access for VIPs

Host and support major poker events and activations to enhance player engagement

Compliance & Game Integrity

Ensure all poker operations comply with gaming regulations, AML standards, and internal controls

Implement and monitor procedures to prevent collusion, cheating, and other risks to game integrity

Maintain accurate records of rake, jackpots, tournament payouts, and player tracking

Team Leadership & Development

Recruit, train, and manage poker room staff including gaming staff, supervisors, and additional support staff.

Set performance goals, conduct evaluations, and foster a culture of professionalism and excellence

Provide ongoing training to enhance poker knowledge, customer service, and ensure regulatory compliance

About You

The ideal candidate for this position will have the following experience and qualifications

Minimum 6-8 years of experience in a leadership position focused on poker operations with knowledge of gaming marketing, player development, or luxury hospitality with regional exposure

Proven success in VIP relationship management and MENA market strategy

Deep understanding of MENA cultural norms, luxury expectations, and business etiquette

Fluent in English; Arabic proficiency highly preferred

Bachelor’s degree in Marketing, Business, or Hospitality (MBA is a plus)

Strong leadership, communication, and analytical skills

Willingness to travel within the MENA region and represent the brand at regional events