Cash Collection Specialist

Yassir

Main missions

The Cash Collection Specialist is responsible for monitoring, tracking, and securing the collection of cash generated by Yassir Maroc's delivery and mobility activities. They work in coordination with the Finance, Operations, and Customer Service teams to ensure that delivery drivers and couriers correctly remit the collected amounts. Their role is essential to guaranteeing the reliability of financial flows and minimizing the risk of loss or fraud.

Main responsibilities

• Monitor daily payments received by delivery drivers and chauffeurs.
• Verify that the amounts collected match the orders delivered.
• Follow up with and support delivery drivers in case of delays or discrepancies in cash payments.
• Perform balance calculations for each delivery person/driver to determine if the delivery person is a debtor (must pay cash back to the company) or a creditor (must receive payment).
• Prepare and update the delivery driver payment file by consolidating the amounts collected, paid out and due, and forward to the Finance department for processing.
• Escalate cases of non-compliance (recurring delays, cash anomalies) to the Finance Manager.
• Maintain close contact with the Ops team to coordinate corrective actions.
• Participate in the implementation of digital processes and tools (Encaisse-Pro, Payzone, Daman Cash, etc.) to streamline collection.
• Ensure traceability of operations and keep tracking files up to date.

Qualifications & Skills

• Bachelor's degree (3-4 years of higher education) in Accounting, Management or equivalent.
• Good command of Excel and reporting tools.
• Rigour, organisational skills and strong follow-up capabilities.
• Strong interpersonal skills and ability to communicate with field profiles (drivers, delivery people).
• Team spirit and ability to work under pressure.
• Fluency in French and Arabic is required; English is an asset.