Catering Manager Teyseer Services company

Job Purpose:

The Catering Manager oversees all aspects of catering operations, including planning, coordinating, and supervising food service for events, on-site operations, and off-site locations. The role ensures high-quality service, customer satisfaction, budget compliance, and adherence to food safety and hygiene standards.

Job Duties & Responsibilities:

• Plan, organize, and manage all catering operations, including events, daily meal services, and special functions.
• Supervise and coordinate kitchen staff, service personnel, and support teams to ensure smooth operations.
• Develop and manage catering budgets, controlling costs, and optimizing resources.
• Ensure compliance with HACCP, food safety, and hygiene standards across all catering activities.
• Coordinate with procurement and storekeepers to ensure availability of raw materials and supplies.
• Monitor food preparation, presentation, and portion control to maintain high quality.
• Liaise with clients to understand requirements, customize menus, and ensure service excellence.
• Handle complaints, feedback, and resolve issues to maintain client satisfaction.
• Prepare schedules, duty rosters, and allocate responsibilities to catering staff.
• Evaluate staff performance, conduct training, and implement professional development programs.
• Implement standard operating procedures (SOPs) to ensure consistent service and efficiency.
• Coordinate with other departments (logistics, housekeeping, administration) for successful catering operations