Community Officer Flat6labs

About the role

The Community Officer leads community engagement and on-ground coordination in Al Dhafra.

Serves as the primary point of contact for founders, partners, and local stakeholders, ensuring strong participation, smooth execution, and a high-quality community experience.

Key Responsibilities

Community Engagement & Ecosystem Activation

• Build and nurture a strong, inclusive startup and innovation community within the campus.

• Design and execute a year-round calendar of engagement activities (networking sessions, founder meetups, office hours, fireside chats, workshops, demo days).

• Lead onboarding and welcome sessions for new founders, tenants, and visitors to ensure smooth integration into the community.

• Maintain regular engagement with community members to understand needs, challenges, and opportunities.

• Capture community feedback and insights to inform programming decisions and improve the overall campus experience.
  

  Programming & Event Support

• Support the delivery of in-house and partner-led programs through coordination, logistics, and on-ground execution.

• Act as the primary on-site point of contact for participants, mentors, speakers, and partners during programs and events.

• Track attendance, engagement levels, and participant feedback across all activities.

• Ensure programs and events meet agreed quality standards and align with strategic objectives.
  
  Partner & Stakeholder Coordination:

• Support day-to-day coordination with ecosystem partners, including corporates, government entities, academia, service providers, and innovation partners.

• Assist in the execution of co-designed activities such as hackathons, bootcamps, innovation challenges, and networking events.

• Maintain partner engagement trackers and contribute to regular updates shared with internal teams and partners.

  
  Campus & Member Experience Support

• Support smooth day-to-day community operations to ensure a welcoming, professional, and well-managed campus environment.

• Coordinate space usage for community activities, events, and meetings as needed.

• Serve as the first point of contact for community-related inquiries and support requests, escalating issues as needed.
  Reporting & Performance Tracking

• Maintain accurate records of events, activities, attendance, and engagement metrics. Support the preparation of monthly and quarterly reports covering community engagement KPIs and qualitative impact.

• Assist in conducting surveys and collecting feedback to assess satisfaction and service quality.