Consultant ServiceNow

Devoteam International

• Bac +5 degree in Computer Science, Information Systems or equivalent .

• 1-2 years of experience on ServiceNow , ideally in development or support roles.

• Good mastery of ITIL processes .

• Ability to work rotating shifts 24/7 (including weekends and holidays according to schedule).

• Good written and oral communication skills in French.

• Sense of service, responsiveness, autonomy and rigor.

Desired technical skills

• Modules ServiceNow : Incident, Problem, Change, CMDB, Service Catalog

• Knowledge of similar tools (Jira, Remedy)

• Knowledge of scripting (JavaScript, Glide) and ServiceNow administration (an asset)