Contracting Supervisor

EXO Travel

Responsibilities:

• Negotiate the contracting of rates, special offers, allocation, release periods, overrides, terms and conditions for hotels, airlines, restaurants and transportation companies to ensure the best available rates and availability; in both: new properties/new suppliers but also re-contracting existing agreements.

• Analyze the product of our different competitors in order to ensure our best conditions in the market.

• Analyze weekly product/sales reports to identify market trends and revenue/room night sales growth opportunities.

• Analyze opportunities for opening of new destinations and product development.

• Assist in resolving complaints and administrative issues of our suppliers and hotels.

• Coordinate with the Head Office team and EXO Egypt product department the loading, check, positioning of the contracts.

• Prepare supplier website demonstrations for the suppliers.

• Negotiate and contract extra services like transfers and excursions.

• Lead complex contractual negotiations.

• Make amendments to contractual documents.

• Conduct investigations into any technical changes or contractual disputes.

• Safeguard the company s interests.

• Support senior managers in the development of risk and policy documentation.

Reservation management development

• Book reservations and send out confirmation notices for special requests such FOC, discount and others benefits/added values.

• Organize training in cooperation with suppliers to elevate reservation officers knowledge.

Work Relation

• Liaise with the other Departments and EXO sisters offices.

• Maintain good working relations with clients and suppliers.