تشغيل أدوات خدمة العملاء

Keeta

1. System Management: Oversee daily maintenance, configuration, and version updates of customer service systems to ensure stable operations.

2. Requirement Management: Collect system requirements from CE-Sites, coordinating with product and R&D teams for feature development and optimization.

3. Data Analysis: Monitor system performance, analyze usage data, and provide recommendations to improve tool efficiency and user experience

4. Training and Support: Provide system training for the customer service team, develop related manuals and documentation, and offer on-site support when needed.

At Keeta, you'll be part of Meituan's ambitious global expansion journey, witnessing the industry's influence extend from China to the world. You'll gain hands-on experience in navigating global markets and broaden your international perspective.