Customer Service Advisor Concentrix Corporation

As a Customer Service Advisor, you will play a key role in:

• Responding to customer needs: Ensuring quality service by answering questions via phone, email or chat.
• Problem-solving: Identify and address requests or complaints to ensure customer satisfaction.
• Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.
• Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.

At Concentrix , we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:

• An attractive salary with additional bonuses :
  • Language bonus dedicated to our multilingual Game-Changers.
  • Regularity bonus from the 12th month and motivating performance bonuses.
  • Special Prime A in El Adha.
• Exceptional employee benefits :
  • Advantageous health insurance and supplementary retirement benefits after one year.
  • Flexible hours with the possibility of teleworking after an integration period.
  • Free access to our gym.
• A dynamic work environment :
  • Themed activities and gifts throughout the year to strengthen team spirit.

The profile of our Game-Changers

We are looking for talented individuals who:

• They are perfectly fluent in French , both written and spoken.
• They possess excellent communication skills , are organized, autonomous, and adopt a positive attitude.
• They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.
• Rel vent takes on challenges with enthusiasm and are passionate about customer satisfaction.