مستشار دعم العملاء

SupportYourApp

What you will do:

• Provide exceptional customer support via chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Arabic and English upper intermediate (B2 level)
• At least 6 months of experience in a customer support role
• Experience with live chats and emails
• Interest in crypto or stock exchange
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)