Data Management & Reporting Senior Specialist

Zakat, Tax and Customs Authority

Job Responsibilities

Data Collection, Analysis, and Reporting

• Analyze the data and reporting needs of various internal and external stakeholders
• Develop research agenda and prioritize research activities as per GSTC objectives to improve related research output
• Develop reporting framework and standard designs for standard and periodic reports that will be issued for various stakeholders
• Implement necessary measures to ensure that data is permanently available to serve the research, studies and reporting processes
• Coordinate with other functions when needed to collect and align on information and data
• Perform detailed research and comparative studies with similar regional and global institutions in line with research methodology to fulfill requests
• Organize received information and documents and ensure completeness and reliability of content
• Analyze lawsuits, case data (case classification/case type/objection type and number/plaintiff req/total amount), hearings, decisions to enable the implementation of all periodic and annual statistical studies and reports
• Review data and information of submitted claims, analyze them and issue related reports
• Perform studies on taxation dispute settlement procedures conducted at GSTC and its branches and develop statistical reports accordingly
• Monitor the performance of the electronic system ensuring reflection of system s data and information to performance dashboards and develop accurate and timely reports to management
• Conduct comparative research and studies between ZATCA operations (type and number of registered taxpayers/ number of links exported/ number and types of fines/ number of objections/ number of notices issued according to the type of each objection/ objection amounts, etc.) and compare it with the number of lawsuits registered with GSTC and the types and classifications of the lawsuits
• Conduct analytical studies on the impact of media campaigns published on communication platforms on the number of lawsuits and awareness of customers
• Conduct comparisons between legal and technical opinions with the minutes of committee sessions
• Conduct periodic analytical studies to measure and analyze GSTC performance (case registration/ legal & technical studies/ drafting decisions, etc.)
• Develop accurate and timely periodic, special and annual GSTC reports to be submitted to senior management for review and approval in preparation to be submitted to the Board of Directors of ZATCA
• Coordinate for publication of reports on GSTC s website and its social media accounts

Organization and Operations

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested