Digital Product Owner IFF

1. Product Contribution & Execution

• Contribute to refining the medium and long-term product vision by providing user insights, business needs, and feedback from operational teams.
• Translate defined strategy and objectives into actionable feature requirements.
• Support the creation and updates of product roadmaps by providing validated data points, user needs, and feasibility inputs.
• Maintain strong relationships with functional stakeholders to ensure alignment throughout the delivery lifecycle.
• Think End to End, on application landscape (from Puma to Phoenix, Lynx, ); and on business execution (from Sales Manager to SDM, SDM to Perfumer, ); including all functional roles targeting overall increased productivity and higher win rate.

2. Feature Delivery & Continuous Improvement

• Write clear user stories, acceptance criteria, and functional specifications that reflect user and business needs.
• Prioritize backlog items in alignment with guidance from the Product Director and cross-functional priorities.
• While working on tool integration and the delivery of new features, continue improvement of existing features UI and UX
• Collaborate with IT engineering, UX, and data teams during grooming, sprint planning, and delivery cycles to ensure understanding and quality.
• Validate delivered features before delivery in production. Ensure they meet acceptance criteria and generate expected value.
• Collect user feedback and monitor usage metrics to contribute to continuous improvement cycles.

3. End to End Business Process Understanding

• Analyze existing business processes to identify inefficiencies and opportunities for simplification or automation.
• Work towards standardization across categories and geographies.
• Create clear process documentation and maintain it as products evolve.
• Participate in validation activities during deployments, ensuring that business needs are fully reflected in delivered functionalities.
• Contribute to the introduction of new technologies or automation tools by clarifying requirements and evaluating fit.

4. Backlog Management

• Own and maintain the product backlog for their specific product(s).
• Ensure backlog items are well defined, structured, and prioritized based on user value and business context.
• Identify dependencies impacting the product and coordinate with relevant teams to resolve or escalate them.

5. KPIs & Product Performance

• Support the definition of product-level KPIs by contributing to define meaningful user-centric and process-centric indicators.
• Integrate KPI needs within new feature requirements, ensure relevant data flows to dashboards.
• Monitor feature adoption, usage patterns, and product performance through analytics tools.
• Provide insights and reports to the Product Director to help guide product decisions and roadmap adjustments.

6. Adoption, Change Management & Training Support

• Support change management activities by preparing feature documentation, release notes, and user guides.
• Collaborate with training teams to ensure new functionalities are well understood and adopted by end users.
• Participate in communication and onboarding sessions to help users gain confidence in new digital tools.