Digital Renewals Sales Representative

Autodesk

Key Responsibilities

• Execute end to end renewal motions independently, streamlining workflows and reducing manual effort.

Territory Coverage

• Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential.

Close Renewals

• Defend the current customer base by accurately and independently executing renewals.

Sales Expansion

• Drive and close seat expansions at renewal using standard playbooks with minimal supervision

Auto Renewal Management

• Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled.

CRM Hygiene & Forecasting

• Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts.

• Organizational & Time Management: Handles high volume renewal cycles efficiently and independently.

• Customer First Mindset: Proactively identifies customer needs and improves retention outcomes.

• Advanced Communication: Applies creative approaches to secure renewals with minimal guidance.

• Advanced Negotiation: Uses creative techniques to reach renewal agreements.

• CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency.

Sales Team Collaboration

• Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions.

• Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance.

• Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams.

• Feedback Loop: Offer insights on packaging and product improvements based on customer patterns.