Director of Marketing and CX (Retail) Calo Inc.

About two years ago, we launched our first Calo Cafe unit. Since then, we launched more than 15+ units in total, and learned a lot about the space.

Today, we re convinced that there s room in the market for such concept, and that we can scale it significantly in the next 3-5 years.

Calo Retail isn t just a caf . It s a new kind of food experience where health meets speed, style meets substance, and the customer is never an afterthought.

We re not following the playbook we re writing our own. And if you re reading this with a small smile and a big hell yes, you might be exactly who we need.

You re not here to do marketing.

You re here to make people fall in love with walking into a Calo caf . To turn our caf s into more than just places that serve great food into destinations people crave, talk about, and keep coming back to.

This role is for someone who isn t just excited by numbers or pixels but by the feel of a space, the emotion behind a repeat visit, and the moment a customer feels seen.

You ll be the architect of every touchpoint that connects our caf s to the world the buzz before the visit, the magic in-store, and the memory they take home.

What you ll actually be doing:

• Build Local Love: Create and execute neighborhood-specific marketing that works from launch hype to long-term footfall, word of mouth, and loyalty.
• Lead With Strategy: You ll build and own a full-stack retail growth and CX strategy tied to real business goals: foot traffic, conversion, retention, revenue.
• Bridge Online & Offline: Collaborate with digital, product, and brand teams to make the jump from scroll to store feel totally seamless.