Distributor Associate GlaxoSmithKline

Key Responsibilities:

• Drive channel performance by setting clear metrics with distributors and GSK stakeholders, focusing on inventory levels, service standards, account visits, market credit, and delivery turnaround times.
• Ensure distribution contract obligations are implemented effectively and address gaps with corrective actions.
• Recommend improvements to the distribution network to enhance utilization of GSK capital and assist in implementing relevant distribution/operating model projects.
• Monitor and report on market trends regarding distribution services and activities.
• Resolve downstream distribution challenges for GSK products in collaboration with pharmacy chains, standalone pharmacies, and hospital chains.
• Implement commercial plans with designated distributors in strict adherence to GSK policies and procedures, maintaining detailed records for revalidation exercises.
• Serve as the primary liaison between GSK and distributors in addressing issues and ensuring smooth operations.
• Build and execute Strategic Account Plans with distributors for key accounts in the private market, partnering with GSK stakeholders and the sales/commercial teams.
• Address customer complaints efficiently in collaboration with distributors and internal GSK stakeholders.
• Ensure inventory management by collecting and maintaining robust data on stock levels and shelf life.
• Analyze in-market sales reports of GSK products to formulate growth strategies and ensure continuous development.