Enterprise Account Manager Kalaam Telecom Bahrain B.S.C.

Seeking an enthusiastic and dynamic Enterprise Account Manager for the Global Enterprise Business Unit (GEBU) of Kalaam Telecom. The Regional Enterprise Account Manager has the responsibility to develop & manage the growth strategy, providing focus for new & existing customers toward the achievement of market presence and revenue targets. Define and work on the sales plan, manage & develop existing accounts and work on acquiring new accounts by networking, cold calling, advertising or other means of generating interest from potential clients. Maintain direct relation with key accounts and provide adequate reporting. Must develop a rapport with clients and provide support that will continually improve the relationship and develop a healthy business pipeline. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors.

- Sales • Manage structured sales plan with clear KPIs and targets. • Focus on SME & Large Enterprises with regional presence, MNCs, etc to sell Connectivity & Managed Services. • Promote and sell products and services to target markets to meet their needs and to achieve the sales targets and revenue budgets. • Ensure monthly sales targets are achieved. • Working closely with Commercial (Products and Solutions/ Presales) teams to develop proposals that speaks to the client’s needs, concerns, and objectives. • Maintain a pro-active and creative approach to sales opportunities. • Client visits/meetings/tele-calling/cold calling on daily basis. - Customer Relationship • Build trust, social activities & public relations with key account clients, work on solving their problems, and respond to their requests any time.

• Educate and create awareness to the clients about any new offers, bundles, services offered by Kalaam Telecom and play the advisor / consultant role to increase client base. • Send out client correspondence within 24 hours of the request for information as a tool for managing the sales efforts. • Promote the company’s image through attitude, professionalism, knowledge, customer orientation and responsiveness to client’s needs. • Addressing customer service issues as raised by the client by clarifying, emphasizing agreements and working through differences to a positive conclusion. - Market knowledge • Build a good knowledge of the market environment in which the client is operating and ensure timely reporting on market intelligence. • Keep an open eye on the market to detect any threats from competitors and identify and develop the company’s unique selling propositions and differentiators. • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. Generate sales opportunities by identifying appropriate business targets. - Reporting • Focus on acquiring new clients & managing existing clients. • Provide sales reporting and feedback to the manager. • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. • Gives feed-back on field expectations. - Education • An MBA degree is an advantage. - Skills, Experience and Requirements: • Experience in driving enterprise sales (Internet, Data, Voice, ICT, Cloud) with a strong personal network within the MENA region. • Excellent interpersonal and presentation skills and an ability to build strong relationships with partners and clients. • Strong time management, multi-tasking, and organizational skills

• Experience with negotiating contracts/pricing • Exhibits self-confidence, energy and enthusiasm. • Fluency in English and Arabic is a must. • Require a bachelor’s degree and 5-7 years of sales experience in MENA region. • Driving license and car availability - Core Competencies: • Customer Management • Revenue Generation • Enterprise Solution Selling • Sales Pipeline Management • Time Management • Team Player • Negotiation • Relationship Building