Express Commercial Partner The Emirates Group

In this role you will:

• Manage and provide support to external commercial partners and ensure partner agreements are constantly evolving to enhance sales proposition.
• Manage account management concerns and issues in a timely way, focusing on customer needs & sales, and manage partners termination and replacement where necessary.
• Understand market trends and have constant inputs into how to enhance commercial processes, driving improvements with the wider Express team through accurate and relevant reporting. Become involved in project work relating to this.
• Collaborate closely with Express Operations Partner to drive maximum value out of partnerships, including involvement in new commercial models, partner identification and negotiations.
• Co-ordinate training and development activities for external commercial partners, ensuring they are fully equipped to deliver on their requirements.
• Liaise with IT and Finance to ensure all system and payment matters involving Express Commercial Partners are executed effectively.
• Engage effectively with CCMB to ensure an annual marketing campaign is developed, incorporating specific country and target audience factors.