Facilities Coordinator AlBakerGroup

1. Receive and log maintenance requests; assign tasks to technicians or vendors and follow up on completion.

2. Track and update the status of service requests in CAFM or helpdesk systems, response, resolution times and ensure closure within SLA timelines.

3. Coordinate schedules, access permits, and documentation for external service providers and contractors.

4. Assist with routine site inspections to check governmental statutory compliance, cleanliness, safety, equipment functionality and report any deviations.

5. Maintain records of maintenance schedules, inspection reports, asset registers, service agreements, snagging, observation registers and permits.

6. Coordinate with the procurement/store team for required tools, spare parts, and consumables.

7. Prepare daily, weekly, and monthly reports related to maintenance, utilities, service status, and KPIs.

8. Ensure documentation is ready for audits, and facilities operations adhere to safety, civil defense, and governmental regulatory standards.

9. Communicate with tenants/clients to update on progress, address minor concerns, and escalate issues when needed.

1. Support in governmental sustainability & energy savings initiatives

11. Support technicians, supervisors, and engineers with scheduling, logistics, and operational requirements.