French Customer Care Advisor
Transcom
صاحب عمل نشط
نشرت قبل 14 ساعة
أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
Educate customers when needed, and provide guidance to customers in service provided.
Manage large amounts of workload (incoming and outgoing calls, etc.).
Identify and assess customers needs to achieve satisfaction.
Document interactions properly as trained.
Use available tools to be able to research for answers and solutions for customers.
Provide excellent customer service using proper language and communication skills.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Administratively process everything agreed with the end users to satisfy the service, by using
different computer applications.
Follow communication procedures, guidelines and policies. Be up to date with new procedures
and services, in order to effectively manage assistance to the customer.
Attracts potential customers by answering product and service questions.
What are we looking for:
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with Morning & Night Shifts (Maximum 9 PM)
الملف الشخصي المطلوب للمرشحين
Fluent English Speaker: level B2/C1
Effective written and verbal communication
Flexibility with Morning & Night Shifts (Maximum 9 PM)
القطاع المهني للشركة
- مركز الاتصال
- كاي بي أو
- بي بي أو
- الاستعانة بمصادر خارجية
المجال الوظيفي / القسم
- مكتب المساعدة
- خدمة العملاء
- الاتصال عن بعد
الكلمات الرئيسية
- French Customer Care Advisor
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Transcom
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care, and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together."
https://careers.transcom.com/job-openings/french-customer-care-advisor-0/