General Manager - Pool Services

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a General Manager to join the resort s Pool Services team.

The primary duties and responsibilities of this role are:

• Lead and manage all aspects of pool operations including staffing, scheduling, training, and performance management.

• Ensure compliance with health, safety, and sanitation regulations across all pool areas.

• Maintain high standards of guest service and respond promptly to guest feedback and concerns.

• Oversee pool maintenance, water quality testing, and coordination with engineering for repairs and upkeep.

• Develop and implement SOPs for pool services, including towel service, cabana rentals, and VIP guest handling.

• Collaborate with F&B, housekeeping, and recreation teams to enhance the overall poolside experience.

• Ensure qualitative Forbes Five Star standards are delivered.

• Monitor inventory and manage procurement of supplies and equipment.

• Prepare and manage budgets, forecasts, and operational reports.

• Drive team engagement, training, and development to ensure a motivated and service-oriented workforce.

• Stay updated on industry trends and innovations in luxury pool services.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor s degree in Hospitality Management or related field preferred.

• Minimum 8 10 years of experience in pool or recreation management, with at least 3 years in a senior leadership role.

• Strong knowledge of pool safety standards, water treatment systems, and facility management.

• Proven leadership and team management skills.

• Excellent communication, organizational, and guest service skills.

• Ability to work in a fast-paced, luxury hospitality environment.

• Lifeguard certification and First Aid/CPR preferred.

• Prior experience and training with Forbes Travel Guide standards required.

About Wynn Al Marjan Island s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.