Golf - Food & Beverage Administrator

Qiddiya Investment Company

Operational Administration & Communication

• Distribute the Weekly Events Forecast and Banquet Event Orders (BEOs) to all relevant departments (Kitchen, Stewarding, Service) to ensure everyone is prepared for upcoming functions.
• Take accurate minutes during the weekly F&B Operations Meeting and distribute the "Action Log" to Department Heads, tracking follow-up on outstanding tasks.
• Manage the F&B inbox, responding to general inquiries, supplier meeting requests, and internal booking queries in a professional and timely manner.
• Maintain the filing system (digital and physical) for all health and safety records, temperature logs, and supplier contracts.

Menu Engineering & Marketing Support

• Assist in the design and formatting of daily menus, wine lists, and buffet labels, ensuring they are free of spelling errors and align with Qiddiya s brand guidelines.
• Coordinate with the Marketing team to print special event collateral (e.g., Valentine's Day menus, Tournament flyers) and ensure they are displayed in high-traffic areas.
• Update digital menu boards and QR code links immediately upon menu changes or stockouts.

Financial & HR Support

• Collate daily staff attendance records and timesheets, cross-checking them against the roster before submission to HR/Payroll to ensure accurate salary processing.
• Assist the Cost Controller by organising delivery notes and invoices, ensuring they are signed by the appropriate Head of Department before processing.
• Manage the petty cash float for the department and handle office supply procurement for the F&B office.
• Assist in the configuration of the POS system (Lightspeed, Micros/Simphony), adding new buttons, updating prices, and scheduling automatic happy hour discounts as directed by the Manager.

Reservation & Guest Database Management

• Monitor the backend of the reservation system (e.g., SevenRooms/OpenTable), merging duplicate guest profiles and tagging VIPs with specific preferences (e.g., "Allergies," "Prefer Window Table").
• Assist with the organisation of large group bookings during peak seasons (Ramadan/Eid), ensuring deposits are collected, and terms and conditions are signed.