دعم مكتب المساعدة

Ceramica Art

install, configure, and troubleshoot desktop hardware, software end-users
- respond to support network and service request in a timely and efficient manner , providing effective solutions with different platform
- Diagnose and resolve hardware and software issues related to desktop, laptops, printers, and other client
- Familiarity with network connectivity and Basic understanding of IT infrastructure components
- Help in installing applications and computer client
- remote troubleshooting sessions with end users
- Helping to create technical documentation and manuals
- Basic configuration, troubleshooting anti-virus programs