Hotel Reception Manager (Algiers)

Client of emploipartner

Supervise the reception team

• Organize schedules and ensure staff training
• Manage arrivals/departures (check-in/check-out)
• Handling customer complaints and ensuring satisfaction
• Coordinate with other departments (housekeeping, management, catering)
• Monitor performance indicators (occupancy rate, quality of service)

Experience in hotel reception (minimum 3-5 years)

• Experience in team management
• Excellent presentation and sense of service
• My mastery of French and English (another language is a plus)
• Knowledge of hotel software