House Manager

Confidential Company

Property Management:

Ensure the upkeep and general maintenance of the house and other outdoor spaces.

Oversee regular inspections of the property to ensure everything is in good condition and address any issues that arise.

Coordinate with contractors, service providers, and suppliers for routine maintenance and repairs.

Maintain records of maintenance schedules, repair work, and inventory.

Staff Management:

Supervise and manage household staff, including housekeepers, chefs, gardeners, security personnel, and drivers.

Develop staff work schedules, ensure tasks are completed to the highest standard, and monitor performance.

Organize training for staff as needed and handle any disciplinary or performance issues.

Household Operations:

Oversee daily operations of the household, ensuring it runs smoothly.

Ensure the house is well-stocked with necessary supplies, groceries, and other household items.

Maintain household inventories, order supplies, and manage deliveries.

Plan and execute events or gatherings as requested by the owner.

Financial Management:

Develop and manage the household budget, including controlling expenses and ensuring costs stay within budget.

Keep track of household expenses and process invoices for payment.

Report on financials and provide regular updates to the property owner.

Guest Services:

Provide excellent service to guests, including preparing guest rooms, assisting with travel arrangements, and ensuring all needs are met during their stay.

Handle special requests from guests, ensuring the experience is seamless and high quality.

Oversee the cleaning, organization, and preparation of guest areas, ensuring comfort and privacy.

Health and Safety Compliance:

Ensure that all safety protocols, including fire, security, and health regulations, are adhered to within the property.

Conduct safety drills and emergency preparedness plans as necessary.

Monitor and maintain security systems to ensure the safety of the property and its occupants.

Communication & Reporting:

Act as the primary point of contact between the household staff and the property owner, ensuring clear and effective communication.

Provide regular updates on property status, budget, staff performance, and any issues that arise.

Manage communication with external vendors, suppliers, and service providers.

Personal Assistance:

Provide personal assistance to the property owner or family, including managing appointments, travel arrangements, and daily schedules.

Assist with personal errands, bookings, and other administrative tasks as required.