Housekeeping Supervisor YOSH HOSPITALITY LLC OPC

Join our private property team, supervising housekeeping operations to ensure the property is immaculate, comfortable and welcoming for residents and guests. As Housekeeping Supervisor will lead a housekeeping team, deliver discreet, reliable and thorough cleaning and maintain the highest standards of presentation, hygiene and confidentiality. This role requires strong attention to detail, excellent organisational ability.

Key Responsibilities 

• Supervise, coach and mentor housekeeping staff and contractors, ensuring consistent delivery to the household’s standards and service expectations.

• Plan, assign and monitor daily, weekly and deep-clean schedules; allocate tasks to ensure efficient coverage of all living spaces, bedrooms, bathrooms and service areas.

• Perform and demonstrate high-standard cleaning duties as required, including dusting, vacuuming, mopping, polishing, sanitising and spot maintenance to model expected standards.

• Oversee laundry, garment care and textile handling processes; ensure correct laundering, pressing, repair and presentation of linens, clothing and soft furnishings.

• Manage inventory of cleaning supplies, toiletries, linens and equipment; place orders, track usage and ensure cost-effective stock control.

• Coordinate room preparation and turnarounds for residents and guests, including setting amenities, floral placement and ensuring privacy, discretion and special requests are followed.

• Identify, report and follow up on maintenance issues, damages or health and safety concerns; liaise with the Household Manager and contractors to supervise remedial work when necessary.

• Maintain and promote health, safety and hygiene standards, including safe handling and storage of cleaning chemicals in line with COSHH principles and use of appropriate personal protective equipment.

• Ensure confidentiality and exercise discretion at all times, respecting the privacy of residents and guests within the household environment.

• Undertake periodic deep-clean and seasonal projects, quality inspections and continuous improvement initiatives as directed by the Household Manager or Head of Housekeeping.

Experience

• Proven experience in housekeeping supervision within private residences, luxury homes, boutique hospitality or similar high-standard environments.

• Practical experience in laundry management, textile care and overseeing domestic teams is highly desirable.

Knowledge

• Good knowledge of cleaning techniques, materials and appropriate products for different surfaces and fabrics.

• Awareness of health and safety best practice, including COSHH and safe chemical use, storage and disposal.

Skills

• Excellent attention to detail with strong organisational, planning and time-management skills.

• Leadership and people management skills with the ability to motivate staff, provide constructive feedback and foster a collaborative team environment.

• Good communication skills and a professional, discreet manner when interacting with residents, guests and colleagues.

• Ability to prioritise tasks, work independently and manage multiple responsibilities to meet household standards and schedules.

• Physical fitness to perform manual tasks, including lifting, bending and standing for extended periods.