مشرف الخدمة والتنظيف

The Ned

Responsibilities:

• Supervise and schedule housekeeping staff to ensure proper coverage and high standards of cleanliness.
• Conduct daily inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety protocols.
• Train new housekeeping staff and provide ongoing coaching and feedback to existing team members.
• Develop and implement housekeeping procedures, checklists, and standards to enhance operational efficiency and guest satisfaction.
• Handle inventory management, including ordering and maintaining cleaning supplies and equipment.
• Address guest complaints and concerns related to housekeeping in a timely and professional manner.
• Monitor and manage housekeeping budgets, including labor and supply costs.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with other departments to ensure seamless operation and guest experience.

Qualifications & Competencies:

• High school diploma or equivalent required; additional education in hospitality management or related field is advantageous.
• Minimum of 2-3 years of experience in a supervisory role within a housekeeping or hospitality environment.
• Strong leadership skills with a proven ability to manage, motivate, and develop a team.
• Excellent organizational and time-management skills with a keen eye for detail.
• Proficiency with housekeeping and cleaning equipment and techniques.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

What s In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The NED Doha
• Fantastic career growth opportunities