مدير مبيعات الواردة

wattlecorp

Your role in this regard will be crucial in helping us achieve our sales target, which in turn, will drive growth through retention for our business.

Key Responsibilities

• Inbound Inquiry Management: Provide prompt response to inbound inquiries (calls, emails, chat, and social platforms, prioritizing those high-priority queries in a matter of minutes.
• Service Knowledge: Understand customer requirements and match them with the appropriate cybersecurity services offered by Wattlecorp.
• Client Information and CRM System Management: Qualify leads by accurately maintaining detailed client records, as well as updating CRM systems.
• Product Demonstration and Technical Discussion: Schedule and coordinate product demos and technical discussions with the sales and/or the technical teams.
• Lead Generation and Conversion: Follow up with potential clients through personalized communication techniques, thus nurturing relationships and guiding them through the purchase decision.
• Sales Administration and Documentation: Actively engage in developing proposals, quotations, and preparing sales documentation.
• Product and Marketing Expertise: Maintain a higher degree of product and market knowledge when handling customer queries.
• Sales Performance and Optimization: Achieve individual and team-based sales and conversion targets.