Infrastructure Server Specialist

Saudi Air Navigation Services - SANS

Key Activities

Infrastructure Management

• To assist in the administration and maintenance of physical and virtual server environments, ensuring high availability and optimal performance.
• Perform regular updates, patches, and upgrades on server operating systems and applications to maintain security and compliance.
• Assist in the deployment, configuration, and maintenance of MED systems and software applications.
• Assess technical situation, using technical knowledge and expertise, and arranging work to be carried out in order to provide a cost effective, acceptable and practical solution
• Carry out both scheduled and unscheduled PMI S and practical solutions within area of expertise ensuring that all technical requirements are met

Process improvement and Compliance

• Identify opportunities for process optimization and efficiency improvements in infrastructure operations.
• Stay updated on emerging technologies and best practices in MED infrastructure management.
• Comply with all relevant SQE procedures and controls to ensure health and safety, regulatory compliance, delivery of high-quality service and environmentally friendly behaviors

Reporting and documentation

• Report to the Supervisor for all relevant maintenance or repair work information to ensure that they are kept up to date
• Prepare periodic and yearly reports on the achievements and challenges related to the All MED systems and submit them to the Supervisor

Collaboration and Support

• Support daily operations by monitoring server and virtual machine performance, addressing issues as they arise, and ensuring service continuity.
• Collaborate with cross-functional teams to deploy, configure, and support applications running on servers and virtual environments.
• Engage with internal stakeholders to gather feedback and understand their physical and virtual server environments needs.
• Facilitate communication between departments to ensure alignment on project goals and progress.
• Collaborate with vendors to troubleshoot issues and coordinate maintenance activities.

Policies, Processes and Procedures

• Conduct day-to-day activities while ensuring compliance to policies and procedures
• Contribute to the identification of opportunities for continuous improvement of systems, processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement