IT Executive Marriott International

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

Follow company and department policies and procedures.

Protect the privacy and security of guests and coworkers.

Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors.

Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Talk with and listen to other employees to effectively exchange information.

Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).

Provide assistance to coworkers, ensuring they understand their tasks.

Provides exceptional customer service, understanding customer needs.

Speak to guests and co-workers using clear, appropriate and professional language.

Provides timely, accurate, and detailed status reports as required

Ensure full liaison with Local management and operations teams - support business objectives.

Develop and maintain positive and productive working relationships with other employees and departments.

Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

Assist management to ensure that department have the necessary resources to effectively perform jobs (e.g., supplies, equipment, and inventory).

Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Support, Coach and develop employees on newly implemented solutions and applications.

Take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

Listen to employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.

Coordinate tasks and work with other departments to ensure that the department runs efficiently.

Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.

Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Support all co-workers and treat them with dig

At least 2 years of related work experience

Well spoken Arabic, English and French

Previous Marriott experience is an advantage