IT Operations and Asset Management Specialist

Norconsult Telematics

صاحب عمل نشط

نشرت قبل 10 ساعة

الخبرة

8 - 10 سنوات

موقع العمل

Oman - Oman

التعليم

بكالوريوس في العلوم(أجهزة الكمبيوتر)

الجنسية

أي جنسية

جنس

غير مذكور

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات

Job Description & Responsibilities:

  • Develop and maintain the ITOM framework, including monitoring, alerting, event correlation, and automation workflows.
  • Implement proactive operational practices to reduce downtime and enhance service performance.
  • Build a complete ITAM framework overseeing asset lifecycle stages procurement, onboarding, utilization, maintenance, and retirement.
  • Establish policies for asset compliance, governance, licensing, warranty tracking, and audit readiness.
  • Design and implement the IT Analytics Solution (ITAS) to provide unified dashboards and insights across ITSM, ITOM, and ITAM.
  • Integrate monitoring tools, CMDB data, and asset repositories to support accurate operational visibility.
  • Conduct root cause analysis using operational and asset data, recommending preventive actions.
  • Collaborate with ITSM, NOC, SOC, and procurement teams to align processes and enhance cross-domain efficiencies.
  • Optimize asset utilization and cost control by analyzing consumption, contracts, and lifecycle patterns.
  • Develop SOPs, workflows, and governance models for ITOM, ITAM, and ITAS functions.
  • Support tool evaluation and implementation (e.g., ServiceNow ITOM/ITAM, BMC, SolarWinds, ManageEngine).
  • Provide training and knowledge transfer on monitoring practices, asset governance, and analytics capabilities.

الملف الشخصي المطلوب للمرشحين

Position Objectives:

  • Develop and implement comprehensive frameworks for IT Operations Management and IT Asset Management to enhance service reliability, operational efficiency, and asset control.
  • Ensures real-time monitoring, automated alerting, and proactive issue resolution aligned with industry best practices.
  • Oversees the full lifecycle of IT assets, ensuring compliance, optimization of costs, and proper governance.
  • Design the IT Analytics Solution (ITAS) to enable data-driven decision-making across ITSM, ITOM, and ITAM domains.
  • Ensures seamless integration of operations, asset insights, and analytics for improved service delivery.

Qualifications & Experience:

  • Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.
  • Experience: Minimum 8+ years in IT Operations, Asset Management, or infrastructure governance roles.
  • Strong knowledge of ITOM and ITAM concepts, frameworks, and automation practices.
  • Experience with monitoring platforms (e.g., SolarWinds, Dynatrace, Zabbix, Nagios) and asset management tools.
  • Hands-on experience designing workflows and lifecycle processes for IT assets.
  • Knowledge of CMDB structures, discovery tools, and integration methods.
  • Experience building analytics dashboards using BI or IT analytics platforms.
  • Strong skills in documentation, governance, and process standardization.
  • Certifications such as ITIL, ServiceNow ITAM/ITOM, or related credentials are preferred.
  • Excellent command of English, with Arabic proficiency considered an added advantage.

القطاع المهني للشركة

  • الاتصالات
  • مزوّد خدمة الانترنت

المجال الوظيفي / القسم

  • سوفت وير تقنية المعلومات

الكلمات الرئيسية

  • IT Operations And Asset Management Specialist

تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com

Norconsult Telematics

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