IT Technical Support

Deglatech

Job Description

Prepare new
computers with the operating system and the needed applications.

Resolve all issues
of Computers and Peripherals.

Respond to queries
via email, or phone.

Resolve problems
with networks and other computer systems.

System errors
diagnoses and other issues.

Follow up with staff
to ensure full resolution of issues.

Run reports to
analyze common complaints and problems.

Remotely accessing
hardware or software for clients to make changes and fix problems.

Managing ticket
workload across a number of customers, escalating issues where appropriate, and
providing resolution to issues

Including all other
duties as may arise from time to time and as may be assigned

Job Requirements

Bachelor of
Engineering- Computer or Computer Science or any related majors.

1 - 3 years of experience in the same field

MCSE Microsoft Certificate

CCNA (Preferred)

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

A full-time position
Attractive salary package.

12 days / year, including
6 of your choice.

Play any sport with colleagues,
the bill is covered.

Fruit, coffee and
snacks provided.