Key Accounts Executive SARA Group

This Key Account Executive position is for our Wholesale Division, a segment within SARA Group dedicated to delivering exceptional products and services to our valued clients while fostering strong partnerships.

What You'll Do:

• Acquire new Tredex Partners, comprising of full showrooms with signboards.
• Build and maintain strong, long-lasting relationships with current clients, ensuring their needs are met and exceeded.
• Deliver outstanding customer service, ensuring that every Partner interaction is authentic and tailored to their requirements.
• Support Tredex partners to increase their sell-out
• Manage daily and weekly reports to track client interactions and identify opportunities for growth.
• Present and sell company products and services to Tredex Partners with enthusiasm and professionalism.
• Prepare action plans and schedules to engage with Tredex Partners regularly and strengthen relationship.
• Follow up on new leads and referrals generated from field activities, nurturing relationships to enhance client loyalty.
• Develop presentations, proposals, and contracts that align with client expectations and company standards.
• Support in managing the stock and prices of the division by maintaining up-to-date knowledge of product offerings and market trends.
• Ensure smooth account management through quality checks and follow-up communications.
• Identify and resolve client concerns promptly to enhance satisfaction and loyalty.
• Manage Tredex Partners merchandizing and proper display.
• Provide Training to Tredex partner teams.
• Prepare status reports on Partner interactions, highlighting successes, challenges, and opportunities for improvement.
• Contribute to special initiatives and promotions to optimize inventory and enhance Partner engagement including marketing needs in coordination with internal team.
• Coordinate shipping schedules and delivery of products, ensuring timely and efficient service.
• Lead on negotiations of agreement between client & SARA following internal policies.

What We're Looking For:

• Customer-Focused Mindset: You understand client expectations and tailor your approach to exceed them.
• Resilience & Adaptability: You handle challenges with a positive attitude and a solution-oriented mindset.
• Creative Problem-Solving: You think critically and bring innovative ideas to improve client experiences.
• Team Spirit & Communication: You connect authentically with both clients and colleagues, fostering a supportive and collaborative environment.