Knowledge Management and Administrative Associate

International Organization for Migration

الوصف الوظيفي

الأدوار والمسؤوليات

الملف الشخصي المطلوب للمرشحين

Education

• Bachelor s degree in Business Administration, Statistics, Economics, Monitoring and Evaluation, Mathematics, Information Management or Computer Science from an accredited institution with three years of professional experience; or
• High school diploma with five years of relevant experience.
• Other diploma or certification on data science, statistics, monitoring and evaluation, or informatics is an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in the use and administration of learning management systems and/or learning integrated solutions and technologies.
• Experience in monitoring activities and preparing basic reports.
• Experience in data entry, database maintenance and record-keeping.
• Experience supporting data collection.
• Excellent communication skills including verbal, written and presentation skills (English).

Skills

• Good technical ability and problem-solving skills.
• Good organizational skills with the ability to collect, organize, analyse, and maintain information with attention to detail and accuracy.
• Ability to prepare basic queries, reports and summaries.
• Ability to work effectively under supervision and manage multiple tasks under pressure.
• Ability to build strong working relationships with partners and internal clients at all levels.
• Accuracy and attention to detail.
• Strong technical skills and experience with Zoom/other similar platforms (Teams, etc.) as well as Microsoft Office applications.
• Applications particularly with SharePoint, MS Excel, MS Word and MS PowerPoint.
• Possess high level of flexibility and adaptability to change.
• Intercultural awareness skills.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Arabic is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values- all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.br>

Core Competencies behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.