L2 System Engineer

Client of AIQU

Job Responsibilities:

• Incident Management & Troubleshooting
  
  • Handle escalated system-related incidents from L1 teams, ensuring timely and effective resolution.
  • Perform advanced troubleshooting for servers, storage systems, and operating systems (Windows Server, Linux).
• System Monitoring & Maintenance
  
  • Monitor system performance and health using tools like SolarWinds and Nagios.
  • Conduct regular maintenance, including patch management, firmware updates, and backups.
• Configuration & Deployment
  
  • Assist in the configuration, installation, and deployment of servers, storage solutions, and virtualization platforms (VMware, Hyper-V).
• Documentation & Reporting
  
  • Maintain accurate documentation of system setups, configurations, troubleshooting steps, and resolutions.