Manager - Transformation Delivery Ernst & Young AE

About Transformation Delivery in EY:

Our TD team sits within the Business Consulting pillar of the EY s Business Transformation practice. With a clear purpose of building a better working world , EY s TD team is committed to delivering exceptional client services across a range of sectors, including the public sector particularly health, energy and utilities, financial services and real estate, hospitality and construction.

In EY, our approach to delivering exceptional program/project management and transformation services for our clients is underpinned by three defining features of our approach

• Purpose-led Transformation Having shifted to becoming a purpose led organization in 2013, we, at EY, have seen the benefits of purpose-led transformation for ourselves. And we are now using this proven approach to inform our client engagements.

• Collaborative teamwork In TD, we take a very proactive approach to ensuring that our teams are more than the sum of the parts and that all members of the team are supported in their career development and progression. EY s highest performing teams provide the right mix of talent to excel in volatile markets, solve the most complex problems and deliver quality results that surpass expectations for the EY team in conjunction with the client teams with whom we partner.

• Delivering exceptional client service in a consistent and professional manner EY s Service Quality tools are designed to provide a process of continuous improvement, using a portfolio of tools and enablers designed to support the Consulting Strategy by embedding service quality into delivery of all of our engagements.

Role and Requirements:

In order to grow EY s successful TD business we are looking for experienced Transformation Delivery Manager to join our Business Transformation team.

Client Responsibilities

• Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes.
• Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional stakeholders.
• Managing and delivering large-scale transformation programs and projects to time, cost and quality.
• Leading and managing the delivery of major project and portfolio activities throughout the Lifecyle from initiation to closure.
• Building valued relationships with external clients and internal peers and developing a portfolio of business by focusing on high impact opportunities.
• Ensuring the consistent delivery of excellent, high-quality work products by EY teams, providing a platform to build and maintain our global brand, reputation, and purpose.
• Acting as a subject matter resource in one or more areas, leveraging your knowledge and experience to shape services for clients.
• Leading presentations, workshops, and proposals for medium to high complex projects and providing subject matter insight to bids and proposals in relevant areas.
• Creating innovative commercial insights for clients, adapting methods and practices to fit operational team and cultural needs, and contributing to thought leadership.
• Driving improvements by taking responsibility for engagement / account level Quality & Risk Management (QRM) initiatives, ensuring that project teams understand and comply with our Q&RM requirements.
• Owns and monitor all project risks and issues and take appropriate actions
• Managing the team and guiding them throughout the engagement.
• Ability to link projects and portfolios to Strategic KPIs and monitoring them closely to assure goals and key benefits are achieved.

Internal Responsibilities

• Building valued relationships with clients and colleagues to assist in generating new business opportunities for EY
• Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients.
• Communicating effectively with EY senior management and working to build, manage and motivate high-performing teams;
• Understanding EY s service offerings and actively identifying opportunities to better serve our clients;
• Building strong internal relationships within Advisory and across other services lines;
• Supporting team development activities;
• Supporting, coaching, and mentoring activities;
• Conducting performance reviews and contributing to performance feedback;
• Contributing to people initiatives including recruiting, retaining and training activities.
• Understanding, following and communicating workplace policies and procedures

To do this role effectively, we are looking for people with knowledge and experience in the following areas

• Approximately 8+ years of Project Management experience of managing and delivering large-scale projects, and transformation programs, including project planning and monitoring, resource management (including project finances), benefits realization, etc.
• Ideal candidates will have multidisciplinary experience including project management, strategy Management, transformation management, business process design, testing the solution and end user training.
• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programs.
• Good understanding of project governance and change management principles.
• Strong 3rd level educational qualifications, preferably in engineering, business or project management

you ll also have to:

• Additional professional qualifications, such as PRINCE2 or PMP, ERP, SAP implementation.
• Additional areas of interest include process improvement, agile methodologies, and business case development.
• Master s degree in project management, strategy management or MBA.