Network Engineer

TechVerseCorp

Key Responsibilities

• Provide L1 / L2 network support for enterprise customer environments.

• Monitor network performance, availability, and capacity using monitoring tools.

• Diagnose and resolve network incidents, including LAN, WAN, WLAN, and basic security issues.

• Perform basic configuration and maintenance of network devices under change management.

• Support routing, switching, and wireless infrastructures.

• Handle common operational tasks such as:

  • VLAN creation and assignment

  • IP address management

  • Port configuration and troubleshooting

  • Backup and restore of network device configurations

• Support VoIP and unified communications networks (basic level).

• Participate in planned network changes, upgrades, and migrations.

• Escalate complex technical issues to senior engineers or vendors.

• Maintain accurate network documentation, diagrams, and operational runbooks.

• Ensure compliance with security policies, SLAs, and operational procedures.

• Actively learn new networking technologies and tools used by TechVerse projects.

Required Technical Skills

Core Networking Fundamentals

• Strong understanding of:

  • OSI and TCP/IP models

  • IPv4 addressing and subnetting

  • Switching concepts (MAC address table, ARP, trunking)

  • Routing basics (static routing, default routes, basic OSPF concepts)

• Knowledge of:

  • VLANs, STP, EtherChannel

  • Inter-VLAN routing (basic)

Network Protocols & Services

• Hands-on experience with:

  • DNS, DHCP

  • NAT & basic WAN connectivity

  • ICMP, TCP, UDP

• Ability to analyze packet flow and identify connectivity issues.

• Practical experience with:

  • HP / Aruba switches

  • Avaya networking and/or Avaya Voice

  • Similar enterprise vendors (Cisco, Juniper, Fortinet, etc.)

• Ability to:

  • Configure basic switch and router settings

  • Perform firmware upgrades under supervision

  • Replace and onboard network devices

Wireless Networking

• Basic understanding of:

  • WLAN concepts

  • Access point configuration

  • SSIDs, security modes, and coverage basics

Network Security (Basic)

• Familiarity with:

  • Firewalls (basic rule concepts)

  • ACLs and port security

  • Network segmentation and security best practices

• Understanding of common security threats at a high level.

Monitoring & Troubleshooting Tools

• Proficient in using:

  • ping, traceroute, arp, nslookup

• Experience working with ticketing systems and SLA-driven environments.