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الخبرة
6 - 10 سنوات
موقع العمل
التعليم
بكالوريوس في العلوم(أجهزة الكمبيوتر), بكالوريوس في التكنولوجيا/ الهندسة(أجهزة الكمبيوتر)
الجنسية
أي جنسية
جنس
أي
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
Provide Level 3 (L3) technical support for Network & Security infrastructure at customer premises.
Troubleshoot and resolve complex incidents related to routing, switching, firewalls, load balancers, and security appliances.
Perform advanced root cause analysis (RCA) and implement permanent fixes.
Work closely with customer IT teams, vendors, and internal escalation teams.
Configure, optimize, and maintain network and security devices as per best practices.
Support change management activities including upgrades, patches, and migrations.
Ensure high availability, performance, and security of the network environment.
Document configurations, SOPs, incident reports, and technical solutions.
Adhere to SLAs, compliance, and security policies defined by the customer.
الملف الشخصي المطلوب للمرشحين
Technical Skills & Expertise
Mandatory – Network & Security OEM Experience:
Cisco
Palo Alto
Fortinet
F5
Cloudflare
Gigamon
Security & Specialized Tools (Hands-on or strong exposure):
Trend Micro
Proofpoint
Netskope
OPSWAT
Thales
ExtraHop
Open Gear
Microsemi
Networking & Security Domains:
Routing & Switching (LAN/WAN)
Firewall administration & troubleshooting
Load balancing
Network monitoring & traffic analysis
Email & web security
Zero Trust / Secure Access concepts
Good to Have (Add-on):
Experience with SD-WAN technologies
Cloud security or hybrid network exposure
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
6+ years of hands-on experience in Network & Security support roles.
Strong troubleshooting and analytical skills in enterprise environments.
OEM certifications (Cisco, Palo Alto, Fortinet, etc.) are highly desirable.
Excellent communication skills for customer-facing environments.
نوع العمل
- دوام كامل
القطاع المهني للشركة
المجال الوظيفي / القسم
الكلمات الرئيسية
- Network Security Engineer
- Security Audits
- Intrusion Detection/Prevention Systems IDS/IPS
- Network Engineer
- Network Security
- BGP
- Network Support Specialist
- Lead Network Engineer
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
قراءة المزيدRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)