NoSQL Engineer

Athena

Role Summary:

Own L2-level operations for NoSQL (MongoDB and Cassandra) within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO/RPO.

Key Responsibilities:

• Provide L2-level support for NoSQL (MongoDB and Cassandra) in a mission-critical banking environment.
• Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
• Operate under ITIL processes (Incident/Change/Problem/Knowledge).
• Maintain high availability, performance, and security; participate in DR/BCP drills.
• Own complex incident troubleshooting and approved changes for the platform.
• Conduct root cause analysis for recurring incidents; implement permanent fixes.
• Tune configurations and schedule jobs to improve performance and reliability.
• Coordinate vendor TAC cases and firmware/patch planning; validate after-change health.

Required Tools & Technologies:

• MongoDB Atlas/Ops Manager, mongod/mongos tools
• Cassandra nodetool, DataStax OpsCenter, repair/compaction mgmt

Relevant Certifications:

• MongoDB DBA/Developer Associate; DataStax Cassandra Admin/Developer
• ITIL Foundation

Experience Requirements:

• 35 years in administration and change/incident ownership for the platform in banking.

Soft Skills & Banking Behaviors:

• Clear communication with operations, security, audit, and business stakeholders.
• Evidence-driven troubleshooting; strong documentation and runbook hygiene.
• Ownership mindset with 24x7 support readiness and on-call rotation participation.