Office Administrator

C.H. Robinson Worldwide

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Office Services:

• Oversee all office services duties in the office and ensure that office is operating smoothly

• Manage office supplies inventory and place orders as necessary

• Provide other administrative support, including scheduling group meetings, customer visits, and catering

• Perform receptionist duties: greet visitors, and answer and direct phone calls

• Receive and sort incoming mail and deliveries, and manage outgoing mail

• Plan in-house or off-site employee and/or customer activities, including celebrations, virtual local & global activities, conferences, etc.

• Develop office policies and procedures, and ensure they are implemented appropriately

• Monitor headcount and plan office space accordingly including, office layout planning and office moves, and with managing and maintaining Technology infrastructure

• Manage monthly reporting

• Manage Accounts Receivable

• Track training records

• Implement monthly trainings

• Implement and monitor employee of the month program

• Identify opportunities for process and office management improvements, and design and implement new systems

• Identify and implement initiatives, tools, and services that enhance team member s working experience

Facilities Management:

• Management of facility property management company, including ensuring service level expectations are met

• Office cost planning, monitoring, and optimization

• Ensure safety compliance, including regularly scheduled safety inspections

• Act as key point of contact for all facility related escalations to ensure quick resolution of any complaints

• In partnership with corporate partners (Real Estate, Facilities, etc.) management of all contractual obligations including vendors, equipment lease agreements, service charges, and rates

• Check invoices related to office and submit to relevant department for payment

• Liaise with facility management vendors including cleaning, security services, catering

• Monitor headcount and plan office workspace accordingly

• Project manage all small facility projects and regular maintenance

• Other duties or responsibilities as assigned according to the team and/or country specific requirements